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Technical Support Reps Needed

Marina Del Rey


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Company Description: Solid Commerce provides clients with a comprehensive eCommerce management software solution. We provide tools that help online sellers optimize their business processes across multiple marketplaces such as: eBay, Amazon, Overstock, Newegg, and more... We aim to simplify online selling by automating inventory, vendor management, shipping, and a variety of other functions necessary to run a successful eCommerce business. We are an established company with the look and feel of a start-up. We are growing rapidly and need a few savvy individuals to help take our company to the next level. If you are ready to work for a growing company that offers employees the opportunity to advance their careers then please keep reading. JOB DESCRIPTION Responsibilities •Field and respond to email, voice, or chat inquiries in a professional and timely manner •Properly document all customer interactions within our Zendesk ticketing system •Maintain software competency as new features and updates are released •Take personal pride in delivering quality customer service during all interactions •Provide GREAT customer service to every client you interact with Skills and Requirements • A desire to advance your career If you feel that you are a good fit, please reach out to us. We are only looking for candidates that are hungry to make a difference and are willing to demonstrate this on a daily basis. Talk to you soon! Please submit your Resume AND Salary history (Required)  
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